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Dropbox permissions error
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I changed a user account in Windows 10 and Dropbox is looking for this file that doesn't exist. Its my error but I can't seem to find the correct permissions to either overwrite the name or delete the wrong user file.
I have unlinked the computer but I can't get rid of the dropbox information and its looking for the old directory.
David
When you change a user name etc. its necessary to do an advanced reinstall becuase of old files remaining in place. Take note of this help topic and I would encourage you to read it a few times before attempting it. Specifically the portions about selective sync and upon the re install locating the Dropbox folder, if you moved it from the default location.
https://www.dropbox.com/help/desktop-web/advanced-reinstall
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If this has helped you, please Kudo this post.
If it has solved your issue please ✓ Accept as Solution.hi
I had to delete remaining files in the registry for Dropbox. When it was re-installing, it would try to write to the old location and would not go past. Eliminating all dropbox files allowed it to install correctly. Old issues were elminated.
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Tom H.Super User
When you change a user name etc. its necessary to do an advanced reinstall becuase of old files remaining in place. Take note of this help topic and I would encourage you to read it a few times before attempting it. Specifically the portions about selective sync and upon the re install locating the Dropbox folder, if you moved it from the default location.
https://www.dropbox.com/help/desktop-web/advanced-reinstall
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If this has helped you, please Kudo this post.
If it has solved your issue please ✓ Accept as Solution.- Jay
Dropbox Community Moderator
If the advanced reinstall doesn’t work, let us know if got any errors so we can help further! hi
I had to delete remaining files in the registry for Dropbox. When it was re-installing, it would try to write to the old location and would not go past. Eliminating all dropbox files allowed it to install correctly. Old issues were elminated.
- Jay
Good to hear that it's working for you! Have a great evening. :grin:
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