Dropbox stuck Starting after Big Sur Upgrade

[dalise]

Just completed an upgrade from Catalina to Big Sur 11.4.

However since the upgrade Dropbox is stuck displaying "Starting" and will not sync to my Dropbox Plus account

I clicked on the icon at the top and checked the preferences page, its showed I was logged in and everything appeared to be correct. 

I proceeded to shutdown and delete the Dropbox application and reinstall. 

During the setup I entered my login details and the App again displayed "Starting" and has been like that for 24hrs.

The Dropbox versions v125.4.3474

Any ideas would be appreciated!

[Jay · Accepted solution]

Hi @dalise, thanks for messaging the Community!

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

Keep me updated with any progress!

[dalise]

thanks Jay, that fixed the issue!

[Jay]

Glad to hear it, @dalise, if you have any further queries, feel free to let me know.

Enjoy your week ahead!