Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Upon opening large excel files the file opens then Excel immediately crashes. When I reopen Excel it shows the crashed file and asks if I want to open it ("Document Recovery-Excel has recovered the following files. Save the ones you wish to keep.") and I simply open that file from the recovery box and voila it opens.
Why do I think this is a Dropbox issue? Because if I take the file out of Dropbox and put it on my desktop and open it, it opens no problem--no crashing, no issues at all.
File is 19 MB in size. Excel 2016. Windows 10 Pro. File is .xlsx format. Running Dropbox 59.4.93 with files saved down onto my computer's drive.
Any thoughts? Help? Thank you in advance.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!