File list resets after a few seconds

[Åkersberga B.]

When I open our first mainfile, with a lot of files in it, it just closes and opens other documents. Whats happening? I can not reach my files!

[Rich]

You need to provide more information about the problem and what you're doing. Are you opening the file/folder on your local computer, or in a browser on the Dropbox website? What, exactly, are you clicking on when this happens. Any error messages?

If this is happening while on the Dropbox website, then try to clear your browser's cache/browsing history and try again, or try another browser. If you're opening the folder or file on your local computer from within the Dropbox folder, then you should look to your computer for possible causes as Dropbox doesn't open your files; it's just a folder on your computer like any other.

[Åkersberga B.]

I open in dropbox website, and I´ve tried two different browsers wiith the same result. 

I have a mainfile and normally, when I click on it it opens a lot of other files. In two seconds I can see them, but then it turns to a lot of other documents that I don´t know where they´re saved.

[Åkersberga B.]

No error messages

[cjxblade]

When we open a shared folder the first ten or so folders are there for a second and then just dissapear. They are in the dropbox program folder on the pc they were created on but the same pc looking on the web has the same problem. Ive checked the log and nothing has been deleted and also searched on here but dont seem to have come across anyone experiencing the same problem. The folder is shared between four people , two with pro and not sure on the other two but would imagine that is basic.

Any ideas whats happening.

[kat634]

The problem persists in several computers and in OS X Mavericks as well as OS X Yosemite, in Firefox, Chromium and Safari. It also occurs in the latest iOS version of Safari. As an example: I have a folder for images taken with mobile devices. Some of the enclosed folders contain several thousand images. When I open one of those folders in a browser, the list of files appears as it should, but after a few seconds, it resets and displays only some of the images. The first 100 or so images are cut off, and the scroll bar is at the top of the view port, so there is no way to scroll "up" any further to see them. Refresing the window brings the first files in the list back into view, but only for a few seconds. To the best of my recollection, this problem is very recent.

I'd like to be able to access my files without difficulty from various computers using a browser when necessary.

Has anyone else seen this problem?

[LauraJo]

See all my files then 1 second later half of them are gone. I can see them on my iPhone, but not on mac. So I deleted dropbox and reinstalled, same problem. Then tried another mac, same problem.

[DB_rooky]

Same here: part of the folders disappear after 1 sec.

But this only applies for internet view via dropbox.com.

On tablet or desktop all files and folders are still visible and accessable

Folders are even searchable and accessable in internet view.

Thanks for your kind advice! 

[Rich]

A couple of people have reported similar behavior, so I'm merging the threads into one.

[CMcFerran]

Seems to be happening me too.... particularly on my "Camera Uploads" ... i.e. There are a number of Sub-folders (on my Laptop & viewable on my phone) but when I access on web-browser they appear briefly but them quickly vanish!

This happens on both Chrome & IE. Whats up guys????