Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
This "applet" annoyingly covers part of the screen, and comes up every time I go to the Dropbox website. I'm not seeing how to shut it down, or how to just quit it. Thanks!
Ok, so it turns out the command to exit the "feature" is to type "close" in the question box. I had tried things like asking "how do I exit from this", "quit", "exit", among other things.
Suggestion: at the end of the canned suggested questions which are presented should be
"To exit this search" type Close
It may not even be a Dropbox app, it might be something called "Dropbot" or "Dropbot ai" which got inserted into my Dropbox. In any case it is automatically invoked when I log into my Dropbox.com
Any ideas/suggestions?
Uninstall and re-Install Dropbox?
Thanks!
This problem does Not come up when I log into Dropbox from a different computer.
Thanks everyone; I'm pretty frustrated...
Ok, so it turns out the command to exit the "feature" is to type "close" in the question box. I had tried things like asking "how do I exit from this", "quit", "exit", among other things.
Suggestion: at the end of the canned suggested questions which are presented should be
"To exit this search" type Close
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!