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Hi - looking for ideas on this, as it is the first time I've seen it...
I download and install the client app on a Linux Ubuntu 20.04 server, set up on AWS. All seems to go well until I issue:
~/.dropbox-dist/dropboxd
I get the following few lines of extensions loading, followed by an aborted start:
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
RUST PANICKING -- "Failed to run Python command!" at "app/lib/core/bootstrap/src/python.rs":127
Aborted (core dumped)
Is this a file permission issue, or something incompatible with Ubuntu 20.04? What would you suggest I do to investigate it? I've already followed the 'Advanced Re-install' procedure, but ended up at the same point. I've had this working on a non AWS server before, but just can't seem to get it working on AWS.
Thanks in advance for any suggestions!
Same as everyone else. The answer here fixed my issue: https://www.digitalocean.com/community/questions/how-to-configure-dropbox-on-ubuntu-20-04
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Hannah - it's an AWS EC2 instance with 4 core, 16Gb RAM and 300Gb HDD running Ubuntu 20.04. There's plenty of space on the drive.
I've had it running on a lower spec machine under Ubuntu 18.04, but not within AWS. It normally works just fine, so I am a little puzzled about this - any suggestions would be great!
Hello
The same thing just happend to me to.
~/.dropbox-dist/dropboxd
Gave this
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/user/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
RUST PANICKING -- "Failed to run Python command!" at "app/lib/core/bootstrap/src/python.rs":127
Aborted
Running on a Google cloud VM instance and it meets all minimum requirements. Ubuntu 20.04.
I am getting exactly the same.
I had this happen in container debian turnkey-core.
@Hannah - I am not sure if you saw the post - I meet the minimum requirements so I am hoping there is something more that you could suggest.
Currently I'm attempting to use WebDAV and, occasionally Rsync to get the files I need moved, but they are not uploading reliably and I really need Dropbox to work!
I solved this by moving from Debian turnkey core to ubuntu and then everything worked.
@ajaymdesai - Good you got it working! What version of Ubuntu?
I am having the issue on Ubuntu 20.04, on AWS...
Hi @Hannah - any further ideas for me to try? Would appreciate anything at all right now!
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