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steve12955's avatar
steve12955
Explorer | Level 3
8 years ago

Location is not available... the file or directory is corrupted and unreadable

I occasionally use an old Toshiba laptop with Windows 10.  I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible.  The file or directory is corrupted or unreadable."  The documents still exist on the Dropbox website and I can access and open them from my phone and another desktop we have at home, so the issue is with my laptop's C: drive. 

 

I did not recently install any new software although an automatic Windows update occurred in the last 10 days or so.  I tried to run DSKCHK, both scheduled and by manually rebooting so that it executed on StartUp, but it doesn't run.

 

Any suggestions?

 

Thanks.

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