We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Albert D.4
10 years agoNew member | Level 1
Lost Finder Integration in OS X 10.11 (El Capitan)
Hi,
since a few days it seems that I have lost the Finder-Integration in OS X 10.11.
Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc).
On my wifes computer (running 10.11) as well all works fine - I'm wondering if this has to do because I have the Pro-Account?!?!
I had the same issue and was able to get overlay icons back using by doing this:
- Completely uninstall Dropbox. I used Clean My Mac but you can do it manually using these instructions https://www.dropbox.com/en/help/41 Do everything in the 'For Advanced users' section.
- Do not move Dropbox folder to the trash
- Download and install latest version of Dropbox
- Re-login to Dropbox and if you had only certain folders selected to sync redo your Selective Sync settings.
- Save settings
- Relaunch Finder Option+Right Click Finder icon in Dock > Relaunch
Hope that helps.
68 Replies
Replies have been turned off for this discussion
- A M.1110 years agoNew member | Level 1
Same problem here......
- Albert D.410 years agoNew member | Level 1
Hi A M. - are you Dropbox Pro user as well?
- Tim W.4510 years agoNew member | Level 1
Same here, not a Pro user.
- Robert S.10 years ago
Super User alumni
A quick reinstall will usually fix most issues.
If the Dropbox folder isn't visible in the Finder sidebar, it can be returned just by dragging it there.
https://support.apple.com/kb/PH19079?locale=en_US
- Albert D.410 years agoNew member | Level 1
@Robert S. - I tried to re-install - same situation...
- Robert S.10 years ago
Super User alumni
Ok, in your Dropbox client preferences locate the 'Unlink This Dropbox...' button. Press and hold the Option key and it will change into a 'Fix Permissions' button for you to click.
- Jianping H.10 years agoNew member | Level 1
Same problem.
Found it by clicking the folder icon at top left corner.
- Albert D.410 years agoNew member | Level 1
Hi Robert S.!
This was very promising, but no - it did not fix my problem.
I also repaired permissions from Mac and made a reboot - same situation.What is funny - I have another iMac where I have the exact same issue (also OS X 10.11)
KR
Albert - Roberto G.610 years agoNew member | Level 1
I was able to recover Dropbox integration by disabling csrutil
- Boot your Mac with Command-R held to load Recovery mode.
- Open the Terminal from the Utilities menu.
- Run the following command, followed by restarting your Mac: csrutil disable
- Albert D.410 years agoNew member | Level 1
Hi Roberto!
I can confirm that this solved the issue - I had to disable the system integrity protection (csrutil disable) and after a reboot it was necessary to fix the permissions (as explained from you above).
Since I did not like the csrutil to remain turned off I rebooted the machine again and re-enabled it.
Thank you!
AlbertEdit: it started to work again - even after the csrutil enable command (it took some time after reboot) I see the finder integration working as normal!!!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!