New icon showing up in macOS dock

[ianmh]

Today, a Dropbox icon appeared in my dock that wasn't there before.  Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?

[Hannah]

Hey @ianmh, thanks for your post.

Does this icon take you to your Dropbox folder, when clicked on?

If so, that's actually the normal behavior of the Dropbox app and it can't be disabled through Dropbox.

Perhaps there's a way to hide the icon through your OS settings.

Let me know how it goes.

[jaohar]

I have the same problem. Yesterday the Dropbox app did not show up in the dock and now it's there permanently. There is no clear way to remove it. I assume something changed with a silent update.

[ianmh]

Thanks for the reply.  Let me be clear that this is *new* behavior -- the icon wasn't there yesterday -- so I don't understand how it can also be the normal behavior.  If this is the new normal, a setting to bring back the old behavior would be much appreciated!

[ianmh]

Here is a Twitter post mentioning the same issue, for what it's worth: https://twitter.com/perrythopolis/status/1648423223753842688

[Jay]

Hi everyone, could you attach a screenshot showing what you're describing, and the options you get in the context menu when right clicking the icon.

[jaohar]

[Jay]

Could you confirm the version of the Dropbox desktop application you're running? You can see this by hovering over the icon in the menu bar.

[jaohar]

v172.4.7555

[Nancy]

Hey @ianmh and @jaohar!

Is it alright if we open a ticket for each one of you, and look into this further?