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No option to "save as" after download - help please

No option to "save as" after download - help please

WenB
New member | Level 2

When I download a file to save it under a different name, the file downloads, but I'm not able to select save as. The file downloads to my desktop (Mac actually), under it's original name. Then I have to open the file on my computer and rename it. Is this normal?

2 Accepted Solutions

Accepted Solutions

Re: No option to "save as" after download - help please

Elixir
Super User

Hey @WenB, I think it is a Browser settings issue. Is your browser set to "Ask me everytime" for downloads, instead of a default location? For example, if you are using Safari, you will find the settings here: 

 

2018-07-09 at 4.58 PM.png

View solution in original post

Re: No option to "save as" after download - help please

Jay
Dropboxer
Definitely a browser setting causing this issue, as Elixir said.

Downloading any file from the internet, including from Dropbox, will allow you to save it as a different name, unless your browser was configured in a different way.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: No option to "save as" after download - help please

WenB
New member | Level 2

Two corrections 🙂 : *its, not it's....and - when I select save as it won't let me. I have to just save the file...

 

Re: No option to "save as" after download - help please

Elixir
Super User

Hey @WenB, I think it is a Browser settings issue. Is your browser set to "Ask me everytime" for downloads, instead of a default location? For example, if you are using Safari, you will find the settings here: 

 

2018-07-09 at 4.58 PM.png

Re: No option to "save as" after download - help please

Jay
Dropboxer
Definitely a browser setting causing this issue, as Elixir said.

Downloading any file from the internet, including from Dropbox, will allow you to save it as a different name, unless your browser was configured in a different way.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

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    Jay Dropboxer
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    Elixir Super User
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    WenB New member | Level 2
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