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Notification Badge in Menubar Icon - How Do I Make It Go Away?

Notification Badge in Menubar Icon - How Do I Make It Go Away?

Cerebro
Helpful | Level 6

Hi.  I'm running Dropbox v121.4.4267 on Mac OS High Sierra.  I don't if something happened with an automatic update.  Now, I'm getting something I haven't seen before.  I, suddenly, have a red badge on the icon in my menubar and I don't know why it's there.  I can't figure out how to make it go away.  I don't have any notifications so I don't know what it's trying to tell me.  How do I get rid of it?

 

Thanks.

 

Dropbox_Icon.png

3 Replies 3

Re: Notification Badge in Menubar Icon - How Do I Make It Go Away?

Megan
Dropboxer
Hey @Cerebro, wishing you a great Tuesday! 

Have you tried to click on the icon to open the Dropbox window, then go to the Notifications tab? 

Do you see any unread notifications there? 

Keep me posted. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Notification Badge in Menubar Icon - How Do I Make It Go Away?

epski
New member | Level 2

I'm having the same issue. There are no notifications anywhere. I've even turned off the badge preference in Dropbox Preferences, though it's unclear they are related. Still nothing. It's annoying seeing a new item notification and have it signify nothing. I may have to remove Dropbox from my computer if there is no resolution.

Re: Notification Badge in Menubar Icon - How Do I Make It Go Away?

epski
New member | Level 2

Figured it out. I switched accounts to my business Dropbox and there was a notification of a new spam message from... Dropbox. Awesome. At least I got rid of it.

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    epski New member | Level 2
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    Megan Dropboxer
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