Apps and Installations
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one excle file stuck in sync and i cant know which file cuz i have so many file at same name.
How can i sort this issue
Hi @abucheeri, welcome to our Community!
Can you clarify the app's precise syncing status at the moment?
Clicking the Dropbox icon on your system tray should give you the option to see any syncing issues. Clicking there should give you exact file/folder names pointing to the problem.
If you click on the name of the file, does it re-direct you to it?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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When i click on the file name it does not re-direct me to it, so i cant know which file is it
Hi @abucheeri, could you send me a couple of screenshots from your syncing status, along with your Dropbox version?
You mentioned that you have a bunch of files with the same name: does this happen with all of them, or a specific one?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
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