Popup window: “Dropbox.app” would like to access data from other apps.

[TomF]

I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps.

Why am I getting this popup and should I say yes?

[Jay]

Hi @TomF, thanks for messaging the Community!

Have you enabled the Dropbox Backup feature, or any other features in the desktop app?

This will help me to assist further!

[TomF]

Thank you for your inquiry.  I have Dropbox Backup running for the folders such as the Desktop and Music folders that are not automatically synced in Dropbox.

While I was checking in order to answer your question, I discovered that the Pictures folder is not being backed up and could be, so I tried to turn it in.  I had to give Dropbox "Full Disk Access" in order to add the Pictures folder to the list of folders that are backed up.  Is it possible that granting Full Disk Access will (a) stop the requests that I posted about, and (b) have the effect I would have gotten if I had clicked Yes to allow Dropbox to access data from other apps?  I will watch to see.

Thank you.

[Yoav N.1]

I keep getting these messages on my macbook. I dont want to allow access and I dont want to see these messages again. But specifically when I save a document in Office I get this popup like once a day.  So annoying! I dont see a setting to control this. Please provide a solution, thanks

[MarioC]

 Even when I allow access I continue to get the popup.

Mac OS Sonoma 14.1.2

[Megan]

Hey @MarioC, thanks for posting here! 

When did this start happening? 

Would you be able to send me a screenshot of the pop-up you get, and also clarify the version of our app that you use on your end, please? 

Keep me posted, and we'll take it from there!

[brownleepress]

I've been getting the same pop-up, I believe. This is what I keep seeing...

[repotxtx]

I've also been getting this same popup on my Macbook for the last week or so, at least once a day sometimes multiple times. Regardless of how I answer it always comes back.

MacOS: Sonoma 14.0 

Dropbox version: v191.4.4995

[Walter]

Hey there @brownleepress & @repotxtx - did you grant Dropbox full disk access when you first installed the desktop app on your computers?

[MarioC]

According to the link you provide:

"On Mac: give Dropbox full disk access

If you’re on macOS 12 or earlier, follow these steps to set your permissions to allow Dropbox."

I'm on OS14.1.2 and I doubt many people are using OS12 or earlier so this seems to be not relevant. I've looked though all the menus in Dropbox and there is no mention of full disk access as far as I can see.