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Stop Backup error

Stop Backup error

moezein
New member | Level 2

Stp

I recently turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning back off the backup feature since it was related to the Downloads folder.

However, when I try to turn off automatic backup, either for an individual folder, or entirely, I get this message:

"Couldn't stop backup because My PC was renamed, deleted or moved. Undo this change, and then continue"

 

I can't undo sice I already deleted the PC file from dropbox, so any idea?

1 Reply 1

Re: Stop Backup error

Megan
Dropboxer
Hi @moezein, thanks for messaging today!
 
Do you have multiple machines backing up to the Dropbox site? Was the app still syncing when you tried to disable the feature?
 
This will help me assist further!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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