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Syncing with Supernote A5X

Syncing with Supernote A5X

HistorianAtWork
Explorer | Level 3

Having sync trouble between dropbox and Supernote A5X. The files on the A5X show up in my dropbox folder on my computer, but the files I put in the dropbox folder on my computer don't show up on the A5X. Anyone else had this issue or know how to fix it?

3 Replies 3

Re: Syncing with Supernote A5X

Hannah
Dropboxer
Hey @HistorianAtWork, welcome to our Community!

Would you mind clarifying how you're accessing your Dropbox files through the Supernote device? Through a browser?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Syncing with Supernote A5X

HistorianAtWork
Explorer | Level 3

I checked using both browser version of dropbox and my desktop folders. Figured out the problem. Supernote A5X does sync properly with Dropbox, but the A5X will only recognize simple text file names, no special characters (although underscore does appear to work). They don't flag that in their instructions, unfortunately.

Re: Syncing with Supernote A5X

Hannah
Dropboxer
I see, thanks for this info, it's quite interesting!

If you have any other questions, make sure to give us a shout.

Enjoy your weekend!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropboxer
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    HistorianAtWork Explorer | Level 3
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