This action can't be completed because the folder or a file in it is open in another program

[Mani26750]

Hello,

I need to renome folders but I can't do it.

There is a message : "this action can't be completed because the folder or a file in it is open in another program"

It' seem that the programm wich di the issue is "Dropbox".

So, how can I switch off dropbox the time that I rename folders, etc. ?

Thank you

[Megan]

Hi @Mani26750, let's see what we can find together on this! 

Can you try to pause the Dropbox app momentarily to see if this does the trick? 

Keep me posted! 

[Mani26750]

Hello @Megan , 

Thank you very much for your reply but how can I put Dropbox to pause ? 

Thank you

[Mani26750]

I have found how to pause Dropbox and I confirm that the issue with the message " This action can't be completed because the folder or a file in it is open in another program" come from Dropbox

So that mean I must pause Drobox in this case ?

There are other solutions ?

Thank you

[Megan · Accepted solution]

Hi @Mani26750, thanks for the updates! 

The best way scenario and workaround is to pause the app when you need to rename, then resume syncing once you're done.

Sometimes because Dropbox "keeps" the file while it syncs the changes, this is why you might be seeing the message as mentioned above. 

[Mani26750]

Thank you !

I didn't know that.

Now I know!

[Megan]

Always at your service @Mani26750!

Give me a shout if you need anything else. 😎