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Update keeps running

Update keeps running

allanelder
Explorer | Level 3

An update keeps popping up over and over. I say yes, do the update, and then about 20 minutes later, it shows up again.

5 Replies 5

Re: Update keeps running

Mark
Super User II

Have you tried a manual update from www.dropbox.com/downloading ?


 


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Re: Update keeps running

allanelder
Explorer | Level 3

I had high hopes, Mark. The install failed with an error of 0x80004002. 

Re: Update keeps running

Megan
Dropboxer

Hey @allanelder, welcome to the Dropbox Community! 

Do you have a Windows device, or a Mac one?

If I were you, I'd take a look into @Walter's post here.

Also, you can try re-installing our software using the offline installer.

 

Let me know if the error persists after this.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Update keeps running

es8
Helpful | Level 5

i think best option first is uninstalling and installing dropbox or rebooting your computer.

Re: Update keeps running

allanelder
Explorer | Level 3

Thanks. This is the route I took. So far so good.

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Top contributors to this post

  • User avatar
    allanelder Explorer | Level 3
  • User avatar
    es8 Helpful | Level 5
  • User avatar
    Megan Dropboxer
  • User avatar
    Mark Super User II
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