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Why does my desktop app have 1 shown on the icon?

Why does my desktop app have 1 shown on the icon?

Henri-lgf
Explorer | Level 3

Bonjour !

I get some kind of message on my Dropbox Icone, I never had before, for years...

This is a "1" over a red disk, itself on the Dropbox Icone, which seems to incate some king of message avaible.

But I do not find anything.

Anybody to tell me its meaning ?

Thanks

1 Accepted Solution

Accepted Solutions

Re: Drpbox Icone

Rich
Super User II

@Henri-lgf wrote:

This is a "1" over a red disk, itself on the Dropbox Icone, which seems to incate some king of message avaible.

It means you have a new notification. Open the Dropbox app and look for the Bell icon.

View solution in original post

8 Replies 8

Re: Drpbox Icone

Rich
Super User II

@Henri-lgf wrote:

This is a "1" over a red disk, itself on the Dropbox Icone, which seems to incate some king of message avaible.

It means you have a new notification. Open the Dropbox app and look for the Bell icon.

Re: Drpbox Icone

Henri-lgf
Explorer | Level 3

Thanks,

That is what I thought of... I got the notification

Thanks

Re: Drpbox Icone

marbar1
Explorer | Level 4

I have the same issued my Dropbox Icon has a number 1 on it in a little red box. When I open the app I can't find any notifications?? Is there any way I can remove the number?

 

Re: Drpbox Icone

Megan
Dropboxer
Hey @marbar1, Happy Tuesday! 

Can you send me a screenshot of what you see when you click on the icon in your notification area?

Make sure none of your personal info is visible there.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Drpbox Icone

marbar1
Explorer | Level 4

 

Here it is!

 

Drop Box icon.JPG

Re: Drpbox Icone

Megan
Dropboxer

Thanks for this @marbar1

Can you show me what you see when you click on the icon itself? 

 

You should be able to see a new notification when clicking on it, right?


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Drpbox Icone

marbar1
Explorer | Level 4

Hi again,

 

I just opened it and noticed a statement at the top of the page. It didn't have an icon on it or anything but when I opened it the notification disappeared so that must have been it. 

 

Thanks for your help,

 

Marie

Re: Drpbox Icone

Ronald H.
Helpful | Level 6

I had the same issue. Maddening. Thank you for posting the "solution." Why on earth DB would have a SCREAMING RED icon for a silly message like this is just... stupid.

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Top contributors to this post

  • User avatar
    Ronald H. Helpful | Level 6
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    marbar1 Explorer | Level 4
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    Megan Dropboxer
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