Apps and Installations
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Same problem with me. I tried everything, but still no connect, no sync. So... I copied all of my files over to One Drive (MS Office 365). Sad to see it go, I was a Dropbox loyalist, but I can't spend all of my time trying to solve their syncing problem. One Drive is free (1 terabyte) with my annual $100 subscription to office 365, and I get all of MS Office programs for 5 computers.
I'm having all the same problems as listed above. Tried all the canned solutions. Nothing works. turned off all virus checkers completely. Tried to install previous versions, which at least gave me the option to sign into my account, but I was always forced back to 3.8.8 and it just sits "connecting" and doing nothing. Just upgraded to Pro account - what a waste.
Guys I was able to resolve this issue on my own, Dropbox support (even the paid support) was no help what so ever. I will put the steps I took to resolve this below. These are the steps that worked for me, I am not responsible for any data loss if you attempt to use the steps below.
UPDATE: I have now successfully used the above steps on 3 other computers and resolved the issue on all 3, I hope this works for everyone having the same issue! No clue what caused it in the first place...
Thank you Joshua F for the solution. Seems that Dropbox has "dropped the ball", and instead of their staff fixing the problem, smart guys like you have to do their work for them. I am just a slow-witted financial entrepreneur, mergers and acquisition specialist. I was hoping that I would not have to get a new part-time job solving Drobbox technical issues.
If any of you are still having problems I solved it by going to Dropbox preferences, navigating to network and then selecting the proxies button. I then selected 'No Proxy' instead of the default 'Auto-detect'. Then click 'update' and all was fixed!
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