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d is's avatar
d is
Explorer | Level 3
4 years ago
Solved

dropbox.com is not available via the Internet provider, but OK via mobile

Hi,

I have Dropbox app on 2 work PCs. Thus I keep my data sync-ed.

Suddenly I've noticed that the data is out of sync. The Dropbox app is not reaching the cloud data.

I've tried to connect to www.dropbox.com - no way. Timeout.

Various browsers (Chrome, FF, Brave), different PCs and OSes (Window10, Linux Mint), at last, even my neighbor from his ones - to no avail.

But when I've used the modem connected to the Internet via mobile provider - I've got success. Actually this message is composed in this way.

Yesterday my ping www.dropbox.com returned success, today - not. Similarly, yesterday I could trace the route till 162.125.72.18, but today this is broken too.

My provider cannot help me, they say.

I'm desperate. Any help appreciated!

 

  • Walter's avatar
    Walter
    4 years ago

    Hi all, could you try the suggestion outlined here and let us know if it improved matters for you at all?

19 Replies

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