We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Xinyao's avatar
Xinyao
Explorer | Level 3
4 years ago
Solved

Can't open the link that people has shared with me

my teacher has sent me the link.. But after 1 month, it said the video is has been remove. What can I do now?
Share
Shared Links
  • Hannah's avatar
    Hannah
    4 years ago

    Hey Xinyao, thanks for joining our Community.

     

    What you're seeing, means that the person who shared this link with you, has deleted it.

     

    Maybe they deleted the link, or the file itself from their account. You'll need to contact them and ask them to share it with you again.

     

    Let me know if you have any questions.

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Xinyao, thanks for joining our Community.

     

    What you're seeing, means that the person who shared this link with you, has deleted it.

     

    Maybe they deleted the link, or the file itself from their account. You'll need to contact them and ask them to share it with you again.

     

    Let me know if you have any questions.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!