I get the message that my files might contain phishing content

[Xanthocletes]

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

[Hannah]

Thanks for reaching out to us, @mtepper.

Can we actually send you an email, so we can take a closer look into this for you?

Let me know!

[mtepper]

Yes please

[Hannah]

Sure thing, @mtepper, you've got mail!

[mtepper]

I responded to the mail.

[townplanner]

Hi Hannah, I'm having the same issue. Please email me also... thank you!

[Hannah]

Sorry to hear that, @townplanner.

I just sent you an email, so I'll see you there!

[Tricia Greeley]

Hi.

Yes. Please send me an email. Thank you!

T

[Hannah]

Thanks, @Tricia Greeley! You've got mail!

[habulhassan]

Coporate user sharing project bidding documents with vendors and subcontractors.

This seems to have started this week when several people reported they can't access folders I've shared.

No heads-up from Dropbox. Very frustrating.

[Jay]

Hi @habulhassan, thanks for messaging the Community.

Please could you contact the support team directly for them to investigate this matter on their end.

They should be able to provide more account-specific information to assist you.

Keep me posted!