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Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Dropbox on my computer does not sync, only syncs if I restart the app.

fenchai
Explorer | Level 4
Go to solution

I don't understand what is going on.

 

This started happening yesterday and today, any change I make from my PC dropbox does not get synced to my dropbox, sometimes files take like 10 minutes in order to sync.

 

I have tried many solutions:

 

  • Restarted Computer
  • Restarted Dropbox (this will restart sync BUT after it stops syncing, have to restart again if I want to sync)
  • Verified Interned worked properly as all my other syncing services are active and working
  • Disabled Antivirus
  • I have no cleaning app system etc, windows 10 is freshly cleaned.
  • Reinstalled Dropbox.
  • Clock is synced and not delayed (I know some syncing services have problems when clock is not synced)

I am literally planning to make a script to restart dropbox every 1 min as I don't see any solution on google.

 

please help me 😞

27 Replies 27

Sabbl
Helpful | Level 6
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It's working now! 😄 

 

For some reason I'm not getting notifications anymore but Dropbox is finally syncing again. ^^

Clauz79
Explorer | Level 4
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Hi all. Problem seems fixed now! 🙂

Emma
Community Manager
Go to solution

Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again.

Please let us know if we can help with anything else or you're still having trouble!

 

fenchai
Explorer | Level 4
Go to solution

yes, can confirm it's fixed. thanks a lot. No longer need to loop restart ahhaha

Sabbl
Helpful | Level 6
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Welp. It just went back to not syncing anymore...

Walter
Dropbox Staff
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Sorry to hear that @Sabbl.

 

Can you send us a screenshot of the app's exact status as shown in your menu bar/system tray?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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SBAL1
Explorer | Level 3
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My Dropbox is no longer syncing as well.  I do most of my work on my iPad, and it has always synced to my PC before, but since December nothing has synced.

Walter
Dropbox Staff
Go to solution
Hey @SBAL1; thanks for joining the discussion here and sorry about your syncing issue.

Can you please send us a screenshot of the app's status as shown in your menu bar/system tray so that we can have a better look into this for you?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Clauz79
Explorer | Level 4
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Mine seems still ok, I'll keep watching! 😉

user1900
Helpful | Level 5
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Hello,

my dropbox only synchronized after I paused and resumed the sync. I decided to start using a beta version of the software, now the taskbar circle with arrows just keeps spinning and the status message just says

"Syncing...

Starting..."

This is happening only on one of the two Linux (debian-based) computers I have dropbox running and which I am trying to synchronize.

Need more support?