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nessy_d's avatar
nessy_d
New member | Level 2
4 years ago
Solved

Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in web says 3.9Gb

My Dropbox has recently stopped syncing, saying I am using 150Gb of space. I do right click -> properties on my Dropbox folder and it says total space of 3.94Gb. I also went to the dropbox.com website and did "Calculate Size" on each folder under "All Files", and this also adds up to 3.9Gb. My account should allow 6.8Gb, so I should be well within my quota. What is going on here? Where can I see the breakdown of what Dropbox thinks my 150Gb of usage is?

 

Thanks,

Ness

  • Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

     

    I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

     

    Finally syncing as per normal again! \o/

2 Replies

  • nessy_d's avatar
    nessy_d
    New member | Level 2
    4 years ago

    Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

     

    I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

     

    Finally syncing as per normal again! \o/

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey nessy_d, thanks for reaching out!

     

    Good work on figuring out what happened with your space and your external drive.

     

    We appreciate your feedback, in any case, and I will make sure your comments are passed along to our team.

     

    Let me know if you have any questions.

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