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Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in web says 3.9Gb

Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in web says 3.9Gb

nessy_d
New member | Level 2

My Dropbox has recently stopped syncing, saying I am using 150Gb of space. I do right click -> properties on my Dropbox folder and it says total space of 3.94Gb. I also went to the dropbox.com website and did "Calculate Size" on each folder under "All Files", and this also adds up to 3.9Gb. My account should allow 6.8Gb, so I should be well within my quota. What is going on here? Where can I see the breakdown of what Dropbox thinks my 150Gb of usage is?

 

Thanks,

Ness

1 Accepted Solution

Accepted Solutions

Re: Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in we

nessy_d
New member | Level 2

Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

 

I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

 

Finally syncing as per normal again! \o/

View solution in original post

2 Replies 2

Re: Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in we

nessy_d
New member | Level 2

Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

 

I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

 

Finally syncing as per normal again! \o/

Re: Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in we

Hannah
Dropboxer

Hey @nessy_d, thanks for reaching out!

 

Good work on figuring out what happened with your space and your external drive.

 

We appreciate your feedback, in any case, and I will make sure your comments are passed along to our team.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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