Dropbox Pro is stuck on "Indexing..." after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14.3, even though there are no local files in my Dropbox folder to index. I can see and download all my files on the web client.
I've reinstalled Dropbox multiple times (rebooting inbetween), including advanced reinstall (twice) and gave Dropbox full file system access – same symptoms every time.
I can see my folders w/sizes on the "Selective Sync" dialog, so I know there are no connectivity issues. No firewalls, no anti-virus. 200MB/s fiber. No errors under "Sync issues".
Long-time paying customer. Will sadly need to cancel if there is no known resolution 😕
Can anyone help, please? Thanks!