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Files accessible form everywhere except my computer.

Files accessible form everywhere except my computer.

Pauline28
New member | Level 2

Hello,

Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on my phone and my tablet. 

i desinstalled Dropbox from the computer and reinstalled it but it didn't change anything.

I will also add that I only use 20% of my 2.2 Go and that the files I added are just some PDF and Word.

 

Thank you !

Pauline

1 Accepted Solution

Accepted Solutions

Re: Files acessible form everywhere except my computer

Rich
Super User II

@Pauline28 wrote:

Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on my phone and my tablet.


What are the names of the files? If they have any characters in their names that would be considered incompatible with your operating system, they won't sync. In such a case, rename the files to remove any unsupported characters and the files will sync.

 

View solution in original post

2 Replies 2

Re: Files acessible form everywhere except my computer

Rich
Super User II

@Pauline28 wrote:

Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on my phone and my tablet.


What are the names of the files? If they have any characters in their names that would be considered incompatible with your operating system, they won't sync. In such a case, rename the files to remove any unsupported characters and the files will sync.

 

Re: Files acessible form everywhere except my computer

Pauline28
New member | Level 2

Thank you so much, that was indeed the case, but I didn't think about it as the browser version didn't complain about the characters. i will see if it indeed worked when I use my computer !

 

 

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Top contributors to this post

  • User avatar
    Pauline28 New member | Level 2
  • User avatar
    Rich Super User II
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