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My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from:
https://www.youtube.com/watch?v=pZoTpNkvPCI
The problem is that no folders appear under 'Sharing' in my Dropbox so I cant remove myself. I also looked for other ways to leave the folder but see no option to remove myself.
Any ideas on how?
Thanks
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Yes and no. My real issue is that I need to delete this 3gb folder as it is eating up all my space. When I have tried to delete folders in the past a series of odd things have happened:
If I am not the folder owner (lie in this case) then dropbox will delete the folder but the space usage remains. If I try to permanently delete the folder from my trash then dropbox says I dont have permission to delete the files (out of my own trash bin!). I have about 1gb currently of trash I cant permanently delete because the folder owner is someone else.
So this time I wanted to remove myself first.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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The only options under the Share button are:
There are 13 members on this folder and I'd really prefer not to contact the owner of the folder if possible. Thanks.
I face the same situation: see no option "Remove my access."
what to do?
Hey @dooruser and @hansK, I'd be more than happy to help!
To make sure we're on the same page, could you send me a screenshot (without any personal info) of what you see when you click on the Share button next to the shared folder you're trying to remove your access from?
Looking forward to hearing back from you!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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Hey @Redthreadmom, thanks for checking in with us!
At first, please note that any files you delete from the shared folder will be removed for every other member as well.
If you don't want to have access to the shared folder, you can remove yourself by following the steps outlined here.
If you're having trouble with this though, please let me know at which point exactly you're getting stuck and I'd be more than happy to help look into it.
Keep me posted!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi Lusil, can't figure out how to add in the screenshot. But when I hoover the mouse over the folder I like to remove my access to, I don't have the option "Remove my access." in the "Share" popup menu. Only options are: "Invite via email" and "Add to Trello".
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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