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Padidto5's avatar
Padidto5
Helpful | Level 5
7 years ago
Solved

How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from: https://www.youtube.com/watch?v=pZoTpNkvPCI The problem is that...
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Shared Folders
  • Lusil's avatar
    Lusil
    7 years ago
    Hey Padidto5, 
     
    To remove yourself from the shared folder while you’re a member, try doing so from the website:
    1. Sign in to the website.
    2. Click Files.
    3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
    4. Select the Share button that should appear next to the folder when you hover over it.
    5. Find your name under the list of emails. 
    6. Click on the Can view/Can edit that’s next to your name.
    7. Select Remove my access.
    If you’re not seeing this option or you’re still having trouble with this, let me know. 
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hello afocusedforce, thanks for reaching out to us and sorry to hear about this. 

 

In order to have a better look into the matter, I'd recommend continuing via email due to account-specific info that'll be needed. 

 

As such, I was able to locate the ongoing investigation that you have with a member of my team and have passed your comments along to them. 

 

I can also see that they replied to you, so when you get the chance, please check your inbox for their latest message. Thanks!

bitstrange's avatar
bitstrange
Explorer | Level 4
5 years ago

Hi there, I'm having the same problem, and the solutions suggested here so far in this thread don't seem to be available for me. Basically, other people have shared folders with me, which I don't really need, and these folders are taking up all my Dropbox space, and I'm constantly getting e-mails asking me to upgrade. I would just like to be able to remove myself from these shared folders, but obviously I don't want to delete the files for the folder owner or anyone else who the folder might be shared with. I don't seem to have any option anywhere to allow me to leave a folder.

 

This is what I see when I click on the dots next to the folder name:

 

 

This is what I see when I click on the "Share" button next to the folder:

The only option available to me seems to be "Delete", but my understanding is that this would delete the folder for everybody, which I don't want. 

 

Any suggestions would be gratefully received!

 

Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Hi bitstrange, it looks like you're already in a shared folder, since each folder has 5 members, which is why you'll not seeing the option.

     

    You'll need to go to the folder above on the website, and click the Share button next to the actual folder with the shared icon, to remove the folder from your account.

    • bitstrange's avatar
      bitstrange
      Explorer | Level 4
      5 years ago

      Hi Jay, thanks for your response. I think I'm already in the top most folder that I can be, or at least I'm not seeing how I can go any higher. This is what I'm seeing. Where else should I be clicking? Thanks!

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago

        The folders with the two-person icons are shared folders. You have two options here, either you can delete the folder, which will remove you from it temporarily, or you can permanently remove your access to the folder. Neither option affects the files for other users in the shared folder.

         

        The steps to do the above can be found in this article. If you need any more details, feel free to message back!

    • sophia66's avatar
      sophia66
      Explorer | Level 4
      3 years ago

      Hello, I am having the same problem!
      other people have shared folders with me, which I don't  need anymore
      The thing is THAT I DON'T SEE THESE FOLDERS ON my dropbox account
      I have eliminated ALL MY FILES from Dropbox and yet it still says that I have 8.66 GB
      and I'm constantly getting e-mails asking me to upgrade.
      I would just like to be able to remove myself from these shared folders/files ,
      but I can't for I don't see them on my account.
      I don't seem to have any option anywhere to allow me to leave a folder.
      Thanks in advance for your kind reply
      I need to use dropbox for my OWN personal files but I can't

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey sophia66, sorry to hear you're having issues with this.

         

        Could you let us know what exactly is reported in regards to your account's quota under your plan tab?

         

        Also, do you happen to see any folders listed on this page?

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