Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I have an xml file which i share to my own smart tv app. It has worked several years and suddenly today it doesn't work anymore. I did contact the support but they wanted me try here.. My question is, is it any problems with rendering? raw=1
It was gor some couple of years ago buy they fixed it. What's cha3from yesterday to today??...
Hi there, @deco10, I hope you're doing well!
I'm guessing you're using a shared link, is that correct? If not, then please feel free to clarify.
Does that shared link preview fine when you copy and paste it on a browser? Also, let me know if you use an API.
Do you get a specific error message and does this happen with any other file type?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi from me as well, @deco10 and happy Friday!
Can you let me know if the link itself previews fine when opened from a computer browser or a phone?
If it does, this might have to do with some kind of update on the TV instead.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
It's been a long time since a change on the URLs of the shared links happened.
Can you take a look at this thread and the solution provided, to see if it helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
@deco10 wrote:
... As mentioned before it opens in webbrowser but it changes the url.. This didn't happen before.. It must be at Dropbox side..
Hi @deco10,
😁 It has always been the same way! When you open regular Dropbox link in non preview mode (e.g. to download the content or in inline/raw mode), new temporary link gets generated and the former link redirect to the new one. This is the way the links (either new or old style links - with or without rlkey) has always worked. The new (temporary) link expire after few hours, as you have found already. Every time you open the former link, new temporary link is generated (on rapid succession they may coincide). So to avoid expiring, you need to pass the former link with changed dl=0 to raw=1 as is, not as resulted in the web browser (after redirect to temporary)! Let you TV generate temporary link whenever opens the former link there; so everytime the temporary link will be valid. 😉
There is one more trick you can use: just set the link domain to dl.dropboxusercontent.com without changing anything else.
Hope this helps.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!