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Rico S's avatar
Rico S
New member | Level 2
4 years ago
Solved

If Dropbox goes down, how do I access my desktop files?

Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible?


  • Rico S wrote:

    Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible?


    The Dropbox folder is still a local folder like any other on your computer and exists on your local hard drive. As long as your files are set to Local and not Online-only, you'll still be able to access them if you lose your connection to Dropbox. If the files are marked as Online-only, then you wouldn't be able to access them without access to the Dropbox servers.

5 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago

    Rico S wrote:

    Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible?


    The Dropbox folder is still a local folder like any other on your computer and exists on your local hard drive. As long as your files are set to Local and not Online-only, you'll still be able to access them if you lose your connection to Dropbox. If the files are marked as Online-only, then you wouldn't be able to access them without access to the Dropbox servers.

  • Rico S's avatar
    Rico S
    New member | Level 2
    4 years ago

    Are my files in the basic version of Dropbox Backup "local only" by default, or are they only online and I have to purchase a premium version to make them local only?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Local only is default. You have to actively make them online only etc. 

     

    You can test it by disabling your wifi for a few seconds 🙂

  • xian1's avatar
    xian1
    Explorer | Level 3
    4 years ago
    Is it recommended to reboot and reinstall the software? How about logging in again?
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey xian1, could you provide some additional information?

     

    Are you having a specific issue that's troubling you?

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