Is there a way to see who viewed my shared folder?

[arthurgal]

Hello Dropbox Community,

I'm currently exploring the features available for shared folders and links within Dropbox. I'm curious if there's a way to track who has accessed a folder I've shared or viewed its contents. Specifically, I'd like to know if there's a method to see a log of users who have interacted with 1) a shared folder or 2) its files, including details such as when they accessed it.

I've checked the sharing settings and link options within Dropbox, but I couldn't find a straightforward way to access this information. Could someone kindly advise if Dropbox offers any built-in features or if there are third-party integrations available that enable tracking of shared folder access?

Any insights or guidance on this matter would be greatly appreciated.

Thank you in advance!  Using Dropbox Plus.

[Mark · Accepted solution]

This may help you, however, it isnt available on Plus: https://help.dropbox.com/share/viewer-information

[arthurgal]

Thank, Mark. But since I'm on Plus, this won't do it for me. I appreciate the reply.

[Carina101]

This seems like a silly question but I recently applied for a tender and I don't believe the recipient even viewed the shared folder. I googled how to see who viewed it but but have been unable to advance any further with information. The boxes it says to tick etc... I don't seem to have.

I have a 'can edit' status on the other party but cant seem to verify if and when they viewed it. Im only on the 2GB free plan - is that the issue? Any help would be greatly appreciated.

Thanks Carina

[Hannah]

Hey @Carina101, thanks for your post!

At the moment, it's not possible to see if a member of a shared folder has actually viewed the folder.

If you check Mark's reply above you'll see some info about the viewer info feature, however, that's for individual files.

If you have any questions, feel free to check back with me.

[Carina101]

Thank you Hannah. If I upgrade my account is it then possible to see who has accessed the folder? If so what level subscription would I need? Thanks

[Walter]

Hi there @Carina101 - sorry to jump in here. 

As the article Mark linked to mentions, this is available for users on the following plans. 

• Dropbox Advanced
• Dropbox Enterprise
• Dropbox Education
• Dropbox Professional
• Dropbox Essentials
• Dropbox Business
• Dropbox Business Plus

[Carina101]

Thank you

[Walter]

No worries @Carina101 

Let us know if you have any other questions!