Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Katpf
2 years agoNew member | Level 2
Shared file didn’t update on my device. Is there a storage limit that could have caused this?
A shared file did not update on my desktop computer last Friday and I had to do a manual update today. The Dropbox app on my phone updated today. Is there a storage limit that could have caused the desktop to not update? If so, what is limit and where do I see my storage amount?
1 Reply
Sort By
- Jay2 years ago
Dropbox Community Moderator
Hi Katpf, thanks for bringing this to our attention.
Depending on your current plan, there is a quota limit, which can be seen on this page.
If the file wasn't syncing, however, there could be other issues affecting it, namely if the Dropbox desktop application was running and syncing normally. Are you still experiencing this behavior?
This will help me to assist further!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!