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Shared file didn’t update on my device. Is there a storage limit that could have caused this?

Shared file didn’t update on my device. Is there a storage limit that could have caused this?

Katpf
New member | Level 2

A shared file did not update on my desktop computer last Friday and I had to do a manual update today. The Dropbox app on my phone updated today. Is there a storage limit that could have caused the desktop to not update? If so, what is limit and where do I see my storage amount?

1 Reply 1

Jay
Dropbox Staff

Hi @Katpf, thanks for bringing this to our attention.

 

Depending on your current plan, there is a quota limit, which can be seen on this page.

 

If the file wasn't syncing, however, there could be other issues affecting it, namely if the Dropbox desktop application was running and syncing normally. Are you still experiencing this behavior?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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