Create, upload, and share
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I've been sharing files for years and never had any problems. Now all of the sudden the last month or two whenever I try to create a link and share it it gives me an error notice that says X Can't share file - We've interrupted your sharing activity because your files might contain phishing content.
These files are the same files I've been sharing for the last 2 + years. Nothing has changed yet I can't share them anymore. Other people inside my organization can create and send a link for the same files but I'm unable to. We can't find any reason for this on the back yet. I've sent an e-mail to Dropbox Support but until then I wasn't sure if anyone else knew why this was happening and how to fix it. It's becoming increasingly frustrating to say the least.
Thanks!
Hello @jgmason nice to see Im not the only one experiencing this. In my case it has gotten so bad Ive ended my subscription with DropBox (after 10+) years! If you browse this forum category you will see that there are many users impacted by this.
Hey @jgmason, thanks for reaching out to us.
Can we send you an email, so we can take a closer look into your issue?
Thanks.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes, of course
Thanks, @jgmason! I just emailed you, so we'll continue there. 🙂
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi -
Has this been resolved? I am having the same issue and can't figure out how to get it fixed.
T
Hey @Tricia Greeley, since this issue requires account specific info, can we send you an email to investigate further?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah, I'm having the same issue. Please email me also... thank you!
Sorry to hear that, @townplanner.
I just sent you an email, so I'll see you there!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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