We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Marsha K.'s avatar
Marsha K.
New member | Level 1
9 years ago
Solved

What happens after Windows XP support ends?

I'm not sure I understand how drop box will function or not after doom day in August. My computer is a Windows XP. I cannot afford a new computer at this time. Does the August date mean that I will not be able to access my files that are not synced to my computer? Will I be able to download files? My desktop icon will no longer function?

  • You can continue to use the website with a supported browser, but the syncing client will cease to work - anything updated on another computer or anything you are sharing through a shared folder will not update on that computer, and any file you add, edit or delete on that computer will not update on the website.

    Your only options are to upgrade or to use the website with a compatible browser.  Thats it.

25 Replies

Replies have been turned off for this discussion

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!