Why cant i upload a 5GB video file?

[dave_bass5]

Ive tried 3 browsers, 7 tries in total, to upload a 5GB video file. 

Either i get an error when uploading, or it just sits on 1 second left for hours. Google drive too 20mins so my connection and browser is not the issue. 

I dont want to use the desktop app, and ive not had issues in the past like this. I have plenty of space left. It is NOT my system. 

Any explanation.? No error code to report, so i realise its not much to go on, but this is crap considering i pay for a service that a free one has no issues doing. 

[Jay]

Hi @dave_bass5, thanks for posting on the Community.

I understand your frustration over this matter. 

Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?

Keep me updated with any progress.