We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Solved
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to access it? I am out of space, I have no intention of buying more space, and yet, when someone shares some files with me, I cannot access them and I am forced to buy space in order to access them. Why is this?
Thank you.
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
144 Replies
Replies have been turned off for this discussion
Dropbox says I can't have access to a folder that was shared with me because I don't have enough space in my dropbox? What does the space in my drop box have to do with accessing someone else's folder?
- Ed
Dropbox Staff
Hi Tom
A shared folder takes up space from all accounts that are in that shared folder. To access files without consuming space on your account, please ask the sender to send a link to the shared folder instead (so you can download its contents). More info: https://www.dropbox.com/en/help/167 - Rich
Super User II
You're not accessing the data in someone else's folder. You've been invited to the folder, so the folder will be added to your account. That can only happen if you have enough space in your account.
So that means that if i belong to a large organisation that uses Dropbox to store documents relevant to it's members, and then wants those members to have access to edit those documents (such as meeting minutes, agendas, calendar of events, rosters for volunteers etc), then each user would need to have a Dropbox account equivalent in size to that of the organisation, even though they are not using it for themselves, only for the running of the organisation. Sounds a bit unfair to me.
- MarkYes it does Perko.
Remember that it is not just storage of files that costs - but also accessing them and bandwidth as a minimum. This is forgetting the staff to develop the software and systems to support people. - Rich
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
That's completely ridiculous. That is just a way for DropBox to make money off of the same data/space. Sharing is sharing, copying is copying. If I share a file with someone on google drive, google doesn't make a copy of that file, it gives access to the file.
Hi Mark,
I appreciate your answer. However, I still think that is a bad implementation. Having to copy files that are really shared is, to me, not a great model. Linux filesystems have mastered the art in allowing other users viewing and editing access to files without copying those files. I can see the extra costs of the "shared" model DropBox has implemented but that can't scale - hence your statement of needing more money.
Thank you.
My client has a dropbox plus account and wants me to upload files to her folder. She has sent me a link to a shared folder
However, I only have a basic plan which caps me at 2GB for uploads.
I don't need to store the files, only she does
Is there a way for me to send her files from my basic plan, or do both parts need a dropbox plus account?
