Re: Accidentally Deleted Dropbox Vault

Crazyplantlady666 · ‎12-11-2022

How can I get it back please. Support has been no help

Mark · ‎12-12-2022

It is not possible to restore a deleted vault. Sorry.

https://help.dropbox.com/security/dropbox-vault

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Crazyplantlady666 · ‎12-17-2022

I am devastated. Is the vault backed up at all ??

Jay · ‎12-19-2022

Hi @Crazyplantlady666, the Dropbox Vault isn't backed up in the same manner as other features, so if the Vault is deleted, this means that the files are permanently deleted.

I'm sorry I can't be more helpful on this matter.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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SonyRob3 · ‎02-11-2023

I can NOT believe there is no way to recover it? NO are you sure? are you really sure? are you really really sure? HOW IS THAT POSSIBLE WHEN IT CAN'T BE RECOVERED AND THE DATA IS GONE FOREVER. Wort feature EVER !

songcodes42 · ‎02-11-2023

Hi there,

Did you assign a trusted contact with your Dropbox Vault? If so, your trusted contact may still have a copy of your files when he/she downloaded the files on his/her end.

Hope this helps.

Thank you.