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Can't Apply Organization Policies...

Can't Apply Organization Policies...

GSims
Helpful | Level 5

Recently, I have started getting the below error when trying to open Excel to edit.
Can't apply organizations policies Intune service error...
Does any knows how to fix this on an Android Samsung Note10+

14 Replies 14

Re: Can't Apply Organization Policies...

Hannah
Dropboxer
Hey @GSims, thanks for reaching out and happy Monday!

This sounds like an error coming from a third party app you're using (Intune).

Can you please send me a screenshot, so I can check it out?

Does this give you any useful info?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't Apply Organization Policies...

GSims
Helpful | Level 5
I don't see where I can attach an screenshot.

Re: Can't Apply Organization Policies...

Hannah
Dropboxer
You'll need to hit the 'reply' button and you should be able to see a camera icon (along with other icons) right above the box where you can type your reply.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't Apply Organization Policies...

GSims
Helpful | Level 5
There is not an icon on the Dropbox app to add an attachment.

Re: Can't Apply Organization Policies...

Mark
Super User II

Youre not doing it via the Dropbox app, you are doing it via this website here


 


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Re: Can't Apply Organization Policies...

GSims
Helpful | Level 5
The error message reads:
Can't open file
We couldn't apply organizational policies to give you access to your account because of an intune service error. Please try again later.

Re: Can't Apply Organization Policies...

Mark
Super User II

That is almost certainly an error from the program itself, not Dropbox, but without a screengrab we cannot confirm it. 

 

However, if you are trying to configure Microsoft Intune to work with Dropbox then it wont - Microsoft do not support it. OR if your organisation is using Intune at all the same can happen. 

 

You need to speak to your own IT Teams or whoever is configuring the device and software. 


 


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Re: Can't Apply Organization Policies...

GSims
Helpful | Level 5
I am not using my organization on my cell phone.

Re: Can't Apply Organization Policies...

Mark
Super User II

There is some sort of organisational policy at play - logged in version of Excel linked to work for example


 


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    hal_ueda Explorer | Level 3
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    Hannah Dropboxer
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    hal-ueda New member | Level 2
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