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RJL's avatar
RJL
Helpful | Level 6
2 years ago

Re: Sorting files by sync status / confusion about syncing status and icons on files

I have files on my local hard drive displaying the blue icon with chasing arrows which I understand to indicate that the file is in the midst of being synced.  When I go to the same folder on Dropbox.com, the file is fully available. If the file is available on Dropbox.com, shouldn't the icon on the local drive be green?

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi RJL 

     

    Has the file been updated locally since it was uploaded to Dropbox? I.e. Dropbox is syncing a change OR is the file open?

  • RJL's avatar
    RJL
    Helpful | Level 6
    2 years ago

    No, the file hasn't been opened locally or updated recently.  It is part of a very large group of folders and files being synced to DropBox.

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