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Data loss. I can't locate my files.

Data loss. I can't locate my files.

Niting
New member | Level 2

I created the account two weeks back and put my files and data in it. Today I logged in and I found nothing in there. I upgraded my storage as well today it was asking. What has happened? how could I get my files and data back?

someone pls help

1 Reply 1

Megan
Dropbox Staff

Hi there @Niting - sorry to hear about your missing files.

 

When is the last time you remember seeing them on the website and how did you upload them in the first place?

 

Could you have a look at your events page and let me know what you find?

 

This is the place where all uploads, edits, and deletions are normally logged, so it should give you a hint.

 

Keep me posted on your findings and we'll take it from there. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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