We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
scottbender
2 years agoNew member | Level 2
How to log into my account and delete files and folders?
PLEASE HELP>>>
I am trying to get into my Dropbox account and DELETE many files / folders, but cannot seem to do this.
Please help and advise.
I do not want to upgrade my account.
I've been OUT OF DROPBOX for a while because I had a stroke. Today is the first time in a long time to try to access my account and DELETE unused or unwated files / folders
Please HELP.
Thanks,
Scott
[personal information removed per the Community's Guidelines]
3 Replies
- Rich12 months ago
Super User II
scottbender wrote:
I am trying to get into my Dropbox account and DELETE many files / folders, but cannot seem to do this.
Why? What happens when you try to sign in? Are you getting an error message? How long has it been since you last used the account?
- scottbender12 months agoNew member | Level 2
Rich:
I AM able to log into my account, but cannot figure out how to DELETE folders. I'm OVER my space quota and that is why I want / need to delete old, irrelevant folders. HELP
Thank you,
Scott
- Nancy12 months ago
Dropbox Community Moderator
Hey Scott, sorry for jumping in. Are you accessing your Dropbox account via our website or the desktop/mobile app?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!