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scottbender's avatar
scottbender
New member | Level 2
2 years ago

How to log into my account and delete files and folders?

PLEASE HELP>>>

 

I am trying to get into my Dropbox account and DELETE many files / folders, but cannot seem to do this.

 

Please help and advise.

 

I do not want to upgrade my account.

 

I've been OUT OF DROPBOX for a while because I had a stroke. Today is the first time in a long time to try to access  my account and DELETE unused or unwated files / folders

 

Please HELP.

 

Thanks,

Scott

[personal information removed per the Community's Guidelines]

 

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    12 months ago

    scottbender wrote:

    I am trying to get into my Dropbox account and DELETE many files / folders, but cannot seem to do this.


    Why? What happens when you try to sign in? Are you getting an error message? How long has it been since you last used the account?

  • scottbender's avatar
    scottbender
    New member | Level 2
    12 months ago

    Rich:

     

    I AM able to log into my account, but cannot figure out how to DELETE folders. I'm OVER my space quota and that is why I want / need to delete old, irrelevant folders. HELP

     

    Thank you,

    Scott

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey Scott, sorry for jumping in. Are you accessing your Dropbox account via our website or the desktop/mobile app?

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