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Is there a way to recover data from old accounts?

Is there a way to recover data from old accounts?

Cambi201
New member | Level 2

Is there a way to recover data from old accounts? How can I email dropbox regarding this?

1 Reply 1

Megan
Dropbox Staff

Hi @Cambi201, welcome to our Community! 

 

When you say recover data from old accounts, are we referring to old accounts that have been closed due to inactivity by any chance? 

 

If you're talking about files that were simply deleted from an active account, let me know when was the content deleted from there. Was it more than 30 days? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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