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carag
9 years agoNew member | Level 2
Missing Drop Box Folders on my PC
I have just set up drop box on my pc but a couple of my folders are not syncing through and I can not work out why. It has happened on my laptop as well. Can any one help. I can see it when I log in through the internet explorer or chrome. Thanks Cara
5 Replies
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- Mark9 years ago
Super User II
- carag9 years agoNew member | Level 2
Thank you so much for an quick response to my query - all sorted
- John S.946 years agoExplorer | Level 4
Sorry, This did not resolve my issue
- Rich6 years ago
Super User II
John S.94 wrote:
Sorry, This did not resolve my issue
Then you should explain what that issue is, in detail, so that we may try to assist you.
- John S.946 years agoExplorer | Level 4
Hi Rich,
Thank you for your reply.
Having installed dropbox a long time ago, I couldn't recall how the links and syncing worked. I checked with dropbox support online chat and they walked me through it.
The missing folder wasn't checked in the sync folder under preferences.
All sorted now,
Thanks again for reaching out.
John
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