Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I have dropbox open on my iMac. My account is full and not syncing. I want to delete files, but I am not seeing the option to delete or send to trash when I right click on the file. It also appears that most of my file folders are empty and others are greyed out.
How do I free up space, so I stop getting emails from Dropbox without paying for additional storage?
Thanks
Thanks for posting your question on the forum, @Ace5559.
As a first step, I’d like you to click here and let me know if you can delete any of your files via your web account instead.
Do your folders still appear to be empty there, as well?
Keep me posted for any updates!
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Thanks for posting your question on the forum, @Ace5559.
As a first step, I’d like you to click here and let me know if you can delete any of your files via your web account instead.
Do your folders still appear to be empty there, as well?
Keep me posted for any updates!
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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