Does Dropbox delete your files after a certain amount of time?

No, Dropbox doesnt delete things unless its told to OR it deletes entire accounts after 12 months of inactivity. 

If 1.2gb is gone have you checked www.dropbox.com/backups ? 

And what about www.dropbox.com/events ?

Hi Mark,

Thanks for the discussion. I last worked on files in October 2023. None of the suggested solutions seem to be viable 😞

Hey NancyGribler, what did you see when you visited your events page? 

Was there any sign of your files being added or removed there? Also, is it possible that you added these files to a different Dropbox account? 

Hi there, thanks for responding. I only have one Basic $30 something dollars account. Can anyone help me on a phone call?

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NancyGribler wrote:

Hi there, thanks for responding. I only have one Basic $30 something dollars account. Can anyone help me on a phone call?

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Hi NancyGribler 

Dropbox doesnt have such a plan.... it is $10 a month minimum. 

I dont suppose you are actually a Box customer or from another service are you? 

And phone support is only available to paid Business users I'm afraid. 

DROPBOX* $31.99

from my credit card statement

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NancyGribler wrote:

DROPBOX* $31.99

from my credit card statement

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Try looking up the charge at https://help.dropbox.com/billing/find-credit-card-charge to see if you are logged in to a different account

ok, went through the process. Says I'm enrolled in Dropbox essentials.