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With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
I am running into the same issues, with Dropbox just closing my tickets.
I found them unresponsive and so disspointed. We have been with them for many years, and this is what it has come to. I would love to know what you all switched to as I am at the point to cancel my subscription of 70 users on the account. I don't even have that many files, 800K but Dropbox can't handle that.
No matter what, unless you get below 300k they won't even speak to you.
We left for Google Drive (their File Sync is incredible for our needs, dropbox has nothing even close to that) and have millions of files - no issues. The few times I've had to use their support they escalated when needed and gave same day support.
We also use nextcloud for its advanced filtering capabilities. But, pretty much, Dropbox has the worst of the worst. The only one we ever found to be equally problematic was OneDrive.
We left for Google Drive (their File Sync is incredible for our needs, dropbox has nothing even close to that) and have millions of files - no issues. The few times I've had to use their support they escalated when needed and gave same day support.
We also use nextcloud for its advanced filtering capabilities. But, pretty much, Dropbox has the worst of the worst. The only one we ever found to be equally problematic was OneDrive.
Thanks so much for the feedback, I will most definitely look into the alternatives. Really sad that Dropbox see all their Clients going and not doing anything about it. I had two tickets closed on me recently, without me even knowing they are closing the ticket. Poor poor supprt.
