turning back the clock on whole dropbox

[curiousjules]

I messed up 😞

I would like to return to where i was a week ago, with the entire dropbox folder structure and content.

Can someone explain how I accomplish this?  So far it seems I can only do it folder by folder, which would take ages.

[Hannah]

Hey @curiousjules, thanks for joining us on the Dropbox Community!

Are you on a free Dropbox account or a paid one?

If you have a paid account, you can use Dropbox rewind, to roll your entire account back to a point in time.

Let me know if you have any questions!

[curiousjules]

hi Hannah - thanks for the reply.  I am indeeed a paying member of the Dropbox community.  It is not at all clear how I would roll back the whole of my Dropbox content. Could you create or point me to a step-by-step guide, please?

[Megan]

Hey there, @curiousjules! 

Sorry to jump in here, but have you tried clicking on the link my colleague @Hannah has provided? 

Do you get any errors when you try? 

[Cascada]

Sorry - apologies for my denseness but just to clarify the previous posts about DropBox Rewind:

Say that I have backed up my entire Mac OS computer to DropBox but then my hard disk becomes corrupted and stops working, how do I restore all of my system and data files to a new, empty, formatted hard disk using a pre-crash DropBox Rewind? Do I have to install the Mac operating system first or will DropBox simply overlay all of my backed-up files, including the system, at a click of a button.

[Megan]

Dropbox Rewind is there to restore your account and files to the way they were at any given moment.

If you haven't deleted or changed anything, and you simply want to re-install the app on your new Mac, you can do so. 

Here is the link that you can use to download the app. 

I hope that clarifies, @Cascada. 

[Cascada]

Hi Lori, you didn't address a single one of my very specific questions, but instead sent me a standard bot response and a basic link for downloading DropBox. Will you please re-read my post.

[Megan]

Hi @Cascada! 

Can you clarify a few things for me, in order for me to be able to help you more efficiently and have a better grasp of your needs? 

Do you wish to simply install the Dropbox desktop application on your device as it was, or do you also want to rollback your entire Dropbox account? 

If you have had any problems with your hard drive, let us know more.