Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

bramburn's avatar
bramburn
Explorer | Level 3
6 years ago
Solved

socket.timeout issue even with session upload

Hello I have quite a large amount of files on my machine and I have given up using the dropbox app as it just will not sync. I am using the dropbox python sdk but I am having socket.timeout issues....
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    bramburn Please try replacing this line:

    dbx = dropbox.Dropbox(ACCESS_TOKEN)

    with this instead:

    dbx = dropbox.Dropbox(ACCESS_TOKEN, timeout=None)

    Then try again and let me know if that does or doesn't help.

    Also, you don't need those time.sleep calls, so you can remove those.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the additional information! To try to isolate whether this is a general networking issue, or if this is related to the Python environment/code in particular, can you try making an upload call outside of Python?

You can use the API v2 Explorer to make a call directly, or to get the curl code for running it bash. Let me know what the result is.

bramburn's avatar
bramburn
Explorer | Level 3
6 years ago

Hi Greg,

Here is the result for a 150mb

 

	

{
  "name": "test.mp4",
  "path_lower": "/cloud/test.mp4",
  "path_display": "/Cloud/test.mp4",
  "id": "id:aEq7bJXKe2AAAAAAAEBAmg",
  "client_modified": "2019-07-10T15:15:11Z",
  "server_modified": "2019-07-10T15:15:11Z",
  "rev": "4dd3bf4bf85ef6",
  "size": 154077723,
  "is_downloadable": true,
  "content_hash": "30f29202b00488a7900fd77a22f03ed62243d86b252064a8f3069109892badb0"
}

 

I am using a different (non supported) package using bash and the latency is very low.

https://www.dropbox.com/s/qnfnhmf716ial32/Untitled.png?dl=0

 

 

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,011 PostsLatest Activity: 20 hours ago
394 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!