Stable Build 40.4.46

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DropboxMacUpdate is not running after installing this version.

Hello,

I have installed vanilla Windows 10 64-bit and the Dropbox app keeps crashing all the time. No error message is shown. The processes just end and the tray icon disappears when I hover over it. I tried the steps provided in this thread but with no succes. My hardware info is here.

Hi all,

During the past 3 years, my DropBox desk app has been working well on my laptop. But for some weeks now, I get this error message:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Dropbox.exe
  Application Version:	40.4.46.0
  Application Timestamp:	5a25f0d7
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.3.9600.16408
  Fault Module Timestamp:	523d45fa
  Exception Code:	c0000005
  Exception Offset:	0001c12c
  OS Version:	6.3.9600.2.0.0.768.101
  Locale ID:	1033
  Additional Information 1:	5861
  Additional Information 2:	5861822e1919d7c014bbb064c64908b2
  Additional Information 3:	01d7
  Additional Information 4:	01d7340064827245f2249cd1f1a7c264

I get it both when updating or new installation. What is weird is that I have nothing new (firewall, software, etc.) on my laptop that may interfere with DropBox.

I'm using Windows 8.1.

This is the same issue as exposed on this thread (but it has no solution):

https://www.dropboxforum.com/t5/Installation-and-desktop-app/bd-p/101001007

This version of Dropbox does not work in Linux and it completely failes to use newer browsers for login. Without proper testing, company has launched this version in a hurry. Tried multiple browsers for sign in to Linux OS. Nothing is working. Kindly fix this serious bug soon or else, kindly allow users to use old version in which sign in was inside the app. Thanks. 

---

nicocasel wrote:

Hi all,

 

During the past 3 years, my DropBox desk app has been working well on my laptop. But for some weeks now, I get this error message:

 

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Dropbox.exe
  Application Version:	40.4.46.0
  Application Timestamp:	5a25f0d7
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.3.9600.16408
  Fault Module Timestamp:	523d45fa
  Exception Code:	c0000005
  Exception Offset:	0001c12c
  OS Version:	6.3.9600.2.0.0.768.101
  Locale ID:	1033
  Additional Information 1:	5861
  Additional Information 2:	5861822e1919d7c014bbb064c64908b2
  Additional Information 3:	01d7
  Additional Information 4:	01d7340064827245f2249cd1f1a7c264

 

 

 

I get it both when updating or new installation. What is weird is that I have nothing new (firewall, software, etc.) on my laptop that may interfere with DropBox.

I'm using Windows 8.1.

 

This is the same issue as exposed on this thread (but it has no solution):

https://www.dropboxforum.com/t5/Installation-and-desktop-app/bd-p/101001007

---

I have exactly the same issue as Nicocasel has, the same fault module, the same dropbox version - the same everything! Please help us resolve this error!!!

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Dropbox.exe
  Application Version:	40.4.46.0
  Application Timestamp:	5a25f0d7
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.3.9600.16408
  Fault Module Timestamp:	523d45fa

Timur M. 

Did you run all the latest Windows Updates?

@nicocasel,

No, I didn't. In fact, I can't because my internet connection is both metered and comparatively slow (3MB/s). Is it because of that? This error has first appeared somewhere during the summer of this year.