Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
clientreleases
Dropbox Staff
Dropbox StaffStable Build 53.4.67
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
Download
Windows
Standard Installer
...
I'm having the same problem.
Having the same issue. Client seems to work on my surface but hangs indefinitely as "Starting..." on my desktop workstation.
samertmriwamoto Thanks for the report! We've seen an increase in startup time for a small number of Windows users with large Dropboxes, and we're investigating it.
riwamoto TrevorFox To help our investigation, do you think you can download v51.4.66 and see if the problem with Dropbox saying it's "Starting..." for a long time goes away?
Here's the download link: https://www.dropbox.com/downloading?build=51.4.66&plat=win&type=full
You don't need to uninstall Dropbox first, just install it from the link above and let it run.
Thanks so much!
I´m having the same problem here. Tried the v51.4.66 and it still doesn´t work. At first I tried without uninstalling the v53 (and it didn´t work) and then I tried unistalling the v53 and it still didn´t work. Any other ideas?
- samertm
Fabiopfr Just to confirm, Dropbox is stuck on "Starting..." for 10+ minutes for you as well?
The Dropbox client updates automatically, so even though you downloaded an older version, it probably autoupdated to the latest before making much progress. I just temporarily disabled client autoupdates for you, mind trying v51 again? I really appreciate the help during our investigation.
Here's the download link for v51: https://www.dropbox.com/downloading?build=51.4.66&plat=win&type=full
@samertm
Just to confirm you are wanting me to return to a much older version of Dropbox? I have my entire 'My Documents' on Dropbox, so just a bit hesitant to perform this install. Will it require a complete resync of all files? I have 165GB and over 24k files in Dropbox.
Hi samertm,
I gave it a try and it appears version 51.4.66 does not suffer the protracted starting issue. Hope that helps your team resolve the issue for future versions.
